Support

Have a question, found a bug, or disagree with a video review result? We are here to help.

How to reach us

• In the app: Profile → Support.
• By email: [email protected].

We usually reply within a few business days. To help us respond faster, include your account email, device model, and a description of what happened.

Frequently asked questions

What are levels and ranks?

They are an assessment of your tennis skills within Tennis Level, based on the tasks you complete. They are not an official qualification or federation rating.

Who can see my videos?

Only reviewers and administrators of the service. Your videos are not shown to other players. See the Privacy Policy for details.

How do I delete my account?

See Account deletion.